Do you offer discounts to Non-Profit Organizations?
Yes, we automatically reduce the card cost to the next lower bracket for any qualified non-profit organization.
Can these ID cards be used for 2-factor authentication?
Yes, smart cards are often used as an additional factor to ensure authentication when a user signs on to a system. Multi-Factor Authentication (MFA) has become a common method for unequivocally verifying a user’s identity. Using ID cards for this purpose can enhance security substantially.
Will I get an email confirming each card order?
You have the option to receive a confirmation email whenever an order is placed, with tracking information. This option can be turned on/off at any time.
Will I see an image of the ID cards before they are printed?
Yes, the system generates a full hi-resolution image of each card, exactly as it will be printed, for proofing before ordering.
We have a number of sites across the country. Can local office managers order cards directly?
Yes, this is one of the great benefits of the InstantCard system. HQ will have visibility over the card fulfillment process, but local hiring managers will directly order employee ID badges using an easy-to-use web portal. Each local manager will only see his/her own staff data.
Security is very important to my company. How can you enhance the security of our ID cards?
We offer several options that can greatly increase our ID cards’ security and reduce the risk of fraud or falsification, including: Printing your cards on smart card (chip) cards, which can be encoded for enhanced security Adding a holographic overlay covering the full surface of the cards [...]
Can you print on our Openpath cards which we use for access control?
Absolutely. Our system ensures every client’s cards are produced using their unique RFID card stock, provided to us by Openpath. We can thereby eliminate the need for employees to carry around multiple cards (visual ID, access control, time and attendance, etc.) Our printing process does not damage [...]
Can Openpath import custom fields e.g. Employee ID or Department ?
Yes. Users on the Openpath Basic plan can utilize the externalID as a single custom field that can be imported to InstantCard. Users on the Openpath Premium plan can create unlimited custom fields.
How do you integrate with my Openpath personnel database?
The InstantCard service provides seamless integration with data in your Openpath account. Mapping is automatically established for standard data fields between Openpath and your custom card template. Photos on file with Openpath are automatically imported to be printed on employee ID cards. If a photo is not [...]
Do you provide support in setting up and using InstantCard?
Our free, unlimited support services include: Custom template design services Tutorials for editing card designs and entering in company data Group training webinars to guide new users step by step through the process Support via phone, email or online chat Assistance in mapping data fields from Openpath [...]