
Step 1: Submit Your Information
Filling out this form gives us all the information we need for initial account setup. Because every account is unique and every card design is custom, we manually enter this information. That means that you will not be able to immediately access your account, but will be prompted to give us more design information before proceeding.
Time-Range for Step 1: 0-2 business days

Step 3: Pre-Design Workshop
As mentioned, every card design is unique to each individual client. This step allows you to choose some basic design options which our professional designers will use to create your card template. Additionally, This step allows you to consider the wide range of technology we offer with our cards. From security measures, to smart card technology we will give you the pros, cons, and considerations you need to make the best decisions. If you are unsure about anything, you may elect to speak to a representative.
We will never try and sell you card options you do not need.
Our goal here is to give you straight-talk on every option and ensure you have the perfect ID cards for your business.
Time-Range for Step 3: depends on client (if you would like to speak to a representative allow an additional business day)

Step 4: We Design Your Cards
(Note: You may elect to upload your own card design)
Once you have completed the pre-design form, you will be contacted by our professional designers (who already have the info from the Design Form). Ultimately, the design is yours—these cards represent your business. If you want anything changed, we will be happy to do it.
We are only happy with a design when you are happy with it.
Some businesses require multiple templates (e.g. both an employee badge and a visitors badge). Prepaid plans include templates designed by our team: up to 3 on Small Business, 10 on Growth and unlimited on Enterprise, and each additional one is $50.
Time-Range for Step 4: usually 1-3 business days for a first design proof
Advantages of a Prepaid Account
• perfectly adapted to regular ID card ordering
• control your budget and simplify the accounting
• Avoids the nuisance of tiny invoices each time you order one or two cards
• Allows YOU to stay in control your ID card budget
• Cards are produced as long as you have a positive balance
• You just fund the account for the number of cards you plan to produce
• No auto-debits – you are warned whenever there are insufficient funds
Your prefund is a balance, not a card quota. Any unused amount stays in your account and applies to future orders. Funds never expire for printing; a balance is refunded on written request less the $75 fee, except for accounts inactive for 6 months.
Yes. If your deposits within one calendar year reach a higher plan’s funding amount, then email [email protected] to request the upgrade. Your account then moves to that plan’s per-card price.
All funds go to card production. Funds never expire for printing; a balance is refunded on written request less the $75 fee, except for accounts inactive for 6 months.
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There are NO set-up fees, NO monthly charges, and NO annual charges, and template design is free for prepaid accounts.
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Just one low charge per card, no matter how many you order in a batch — even one single card!
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Your per-card charge is applied no matter what the batch size is, no matter how many batches you submit.
