# Contact us

Need a quote, have a question about an order, or want help with your account? Send us a message and we'll reply by email, or call and talk to one of us. Online card printing is all we do, so you'll reach people who know it well. The team is available Monday to Friday, 9 a.m. to 6 p.m. ET.

Canonical: https://instantcard.net/contact-us/
Updated: 2026-11-09

## Key facts

- Toll-Free: 888-980-6179
- Phone: 301-216-3846
- Fax: 301-762-5926
- Sales: sales@instantcard.net
- Support: support@instantcard.net
- Hours: Monday to Friday, 9 a.m. to 6 p.m. ET
- Address: InstantCard, One Research Court, Suite 450, Rockville, MD 20850
- Directions: https://www.google.com/maps/search/?api=1&query=InstantCard%2C%20One%20Research%20Court%2C%20Suite%20450%2C%20Rockville%2C%20MD%2020850
- Chat: We're available to chat, Monday to Friday, 9 a.m. to 6 p.m. ET. Use the chat button, which is on every page of this site.

## Send a message

Tell us what you need and we'll reply by email. Ask for a quote, send us a purchase order, or ask a question the site doesn't answer. A few lines is plenty.

The form on the page asks for: First name (required); Last name (required); Email (required); Company or organization (optional); Phone (optional); What is this about? (optional: Ordering or a quote, A question about my account, Billing, Something else); Message (required).

What happens next:

- Your message goes to our team.
- We write back to the email address you give us.
- In a hurry? Call us toll-free during business hours.

Asking for a quote? Tell us what kind of card you need and roughly how many.

## Maybe you don't need to write

These pages answer most of what people ask us.

- [Frequently asked questions](https://instantcard.net/frequently-asked-questions/): Answers to the questions we hear most.
- [Payment processing](https://instantcard.net/payment-processing/): How paying with us works.
- [Support documents](https://instantcard.net/support-documents/): Guides and announcements.
- [System status](https://status.instantcard.net/): See whether our systems are running normally.

## Questions

**How do I contact InstantCard?**
Use the form on this page, email sales@instantcard.net or support@instantcard.net, call toll-free at 888-980-6179, call 301-216-3846, or use the chat button on any page of the site.

**What are your hours?**
Monday to Friday, 9 a.m. to 6 p.m. ET.

**Who do I email for a quote?**
Email sales@instantcard.net, or send a message with the form on this page and choose "Ordering or a quote".

**Who do I email for help with my account or a bill?**
Email support@instantcard.net, or send a message with the form on this page.

**Where is InstantCard located?**
InstantCard, One Research Court, Suite 450, Rockville, MD 20850. We print and ship cards from Maryland.

**What happens after I send a message?**
Your message goes to our team, and we reply by email to the address you gave us.

## Ready to get your cards?

Set up your account in a few minutes, or ask for a free sample card first.

[Request a free sample](https://instantcard.net/request-a-free-sample-id-card/)